Company: Company Policies
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 

Terms of Sale

  • Warranty - 12 months parts & labor
  • No refunds or exchange after 7 days from receipt
  • 30% restocking fee for all returns
  • Special /custom order items sales are final, no /returns/refunds or replacement
  • $20 charge on returned checks
  • Claims for shortages must be made within 5 working days
  • Shipping charge not refundable
  • All returns must have RMA no. and copy of Invoice
  • Complementary items are not under warranty

Terms of Payment

  • COD Cashier Check (new customers)
  • COD Company Check (Subject to approval)
  • Net 15 (on approved credit)
  • Net 30 (Government/Fortune 500)
  • Wire transfer (International Sales)

Terms & Condition of Sale

All sales are subject to the following terms & conditions:

All products are shipped at Buyer's risk, and ACME Portable's responsibility for loss or damage of products ceases upon delivery to the carrier, or to Buyer or Buyer's agent at ACME Portable's facility. Buyer shall bear all applicable federal, state, and other government taxes as well as import or custom duties (for International sales), license fees and similar charges. ACME Portable retains (and Buyer grants to ACME Portable by submitting a purchase order) a security interest in the Products to secure payment in full and compliance with all sales agreements. In the event that the sales invoice shall be placed in collection, Buyer agrees to pay any and all costs associated with such placement, including without limitation, attorney's fees and other creditor rights proceeding.

Service & Return Policy

Prior to returning any merchandise either for service or credit, an RMA# must be obtained from ACME Portable's Tech Support Dept. by calling (626) 610-1890. Have your invoice ready when calling. Merchandise must be shipped back to ACME Portable Machines, Inc freight prepaid in its original container, with all its disks, manuals, accessories and copy of the invoice. Returns for refund or credit with missing manuals, disk or accessories will be refused. Mark the RMA# on the shipping label.

Limited Warranty

ACME Portable Machines, Inc. warrants its products for (12) months from date of shipment against defects in material and workmanship. This warranty is rendered void if product has been changed, altered or modified significantly without express written permission from ACME Portable. Warranty is void if the product has become defective due to acts of God, negligence, abuse or misuse.

ACME Portable makes no warranties, expressed or implied, as to the merchantability or fitness of our products for a particular purpose. ACME Portable shall not be liable for any special, consequential, incidental, punitive or exemplary damages, including but not limited to lost income, loss of use, lost data or any sums paid by Buyer to third parties.

ACME Portable Machines, Inc. reserves the right to repair or replace defective products during the warranty period.




Copyright © 2004 Acme Portable Machines, Inc. All rights reserved.